Academic Support Coach, RN
Massachusetts General Hospital(MGH)

This role is located at the MGH - Institute of Health Professions located in the historic Charlestown Navy Yard

MGH Institute of Health Professions is currently seeking to hire an Academic Support Coach for the students enrolled in the School of Nursing.

The Academic Support Coach will work closely with students to provide guidance and assistance in areas such as time management, study skills, and test-taking strategies. Additionally, the coach will help students to develop effective writing and communication skills and provide support for students who are struggling academically. The goal of this position is to help students achieve academic success and reach their full potential as healthcare professionals.

The ideal candidate for this position will have a strong background in nursing education and experience in academic coaching or tutoring. They should have excellent communication and interpersonal skills, as well as the ability to work effectively with a diverse student population. Additionally, the candidate should be comfortable working in a fast-paced environment and be able to manage multiple priorities simultaneously.

• Must be a Registered Nurse eligible for licensure in Massachusetts
• A Bachelor's degree in Nursing or a related field is required

Overall, the Academic Support Coach position at MGH IHP presents an exciting opportunity for an experienced nursing professional to make a significant impact on the education and career success of future healthcare professionals.

*** .5 of the FTE is dependent upon grant funding with an expected end date of 5/31/28***

Primary Responsibility

Provide comprehensive academic support services to both students and alumni within the School of Nursing, fostering an environment conducive to academic excellence and professional growth.

Principal Duties and Responsibilities

The Academic Support Coordinator will undertake various key responsibilities, with time allocations indicated as percentages. These responsibilities are integral to the position and contribute to the overarching goal of enhancing student success and institutional reputation.

Promotion of Academic Support Services (15%)

• Engage in proactive communication strategies, utilizing publications, web alerts, open houses, information sessions, emails, and open office hours to promote academic support services effectively.

Culture of Student Wellness and Success (10%)

• Play a pivotal role in cultivating a supportive culture that prioritizes student wellness and academic success.

Diversity and Inclusion Strategies (10%)

• Design and implement strategies that enhance diversity and inclusion within the School of Nursing, ensuring an equitable learning environment for all students.

Instruction and Coaching (10%)

• Provide instructional support, coaching, and reflective opportunities to students who face academic challenges, assisting them in improving performance.

Review and Consultation (10%)

• Collaborate with the Assistant Dean and Program Directors to assess the need for academic support, evaluate delivery methods, and analyze the quality and outcomes of support services.

Online Orientation Guidance (10%)

• Support students through the online orientation process, addressing pre-enrollment requirements, answering inquiries, and resolving concerns.

Academic Support Plans (10%)

• Develop and implement academic support plans that offer personalized, high-touch support to students.

Early Intervention and Tracking (10%)

• Provide early intervention for students demonstrating need based on readiness assessments. Track progress and analyze data concerning student success through to licensure or certification.

NCLEX Preparation (5%)

• Assist students in preparing for the NCLEX examination by leveraging expertise in content and testing strategies.

Database Maintenance and Reporting (5%)

• Maintain a comprehensive database of individual and group academic support requests, generating reports as requested.

Faculty Collaboration (5%)

• Partner with faculty to support students of concern, proctor exams, assist with accommodations for students with disabilities, and address any arising concerns.

Training and Familiarity (5%)

• Complete ATI training for NCLEX preparation and become thoroughly acquainted with all vendor-provided resources.

Presentations and Special Events (5%)

• Represent the School of Nursing at open houses and orientation sessions and coordinate special events for at-risk student groups.

Shared Responsibilities

In collaboration with the School of Nursing Administrative staff, the Academic Support Coach will:

• Maintain positive public relations and serve as an expert resource regarding program details for prospective and current students and faculty.
• Support school-wide activities as required.
• Perform additional related duties as necessary.

This position is a vital component of our commitment to academic excellence and student success. The ideal candidate will possess a strong background in educational support, excellent communication skills, and a commitment to fostering an inclusive and supportive educational environment.

Qualifications
SKILLS & ABILITIES

Administrative Skills

• Strong organizational skills
• Attention to detail
• Ability to interact effectively with administrative, faculty, and student constituents
• Ability to juggle multiple simultaneous projects, set priorities, and delegate tasks when necessary Proactive in developing/updating systems as needed to meet administrator's needs
• Ability to manage multiple demands and respond to complaints from assorted constituencies

Technical Skills

• Computer proficient, MS Office experience helpful.
• Familiar with standard office equipment; fax, copiers, multi-task telephone system.

Physical Capabilities

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be mobile; able to use a computer; able to communicate orally.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

**.5 of the FTE is dependent upon grant funding with an expected end date of 5/31/28**

ABOUT MGH INSTITUTE

MGH Institute of Health Professions is a graduate school in Boston that provides entry-level and post-professional programs in Nursing, Communication Sciences and Disorders, Genetic Counseling, Occupational Therapy, Physical Therapy, and Physician Assistant Studies. The PhD in Rehabilitation Sciences and a PhD and Master of Science in Health Professions Education have been added in recent years along with two new programs: Master of Health Administration in Leadership and Master of Science in Healthcare Data Analytics to meet rising demand for highly educated health care professionals, educators, and researchers. Integrating classroom learning with research and clinical experience, the Institute grants doctoral and master's degrees, awards certificates of advanced study, and offers continuing education to practicing professionals.

MGH Institute of Health Professions is the only degree-granting affiliate in Mass General Brigham (MGB), the largest private employer in the Commonwealth of Massachusetts. The Institute has been recognized multiple times by The Chronicle of Higher Education as a "Great College to Work For." A leading health sciences educational institution, MGH Institute provides students with outstanding academic programs, many of which are ranked among the best in the nation.

MGH Institute of Health Professions has announced an organization-wide anti-racism initiative to think boldly about race and bring together all members of the Institute community to address systemic racial injustice as well as oppression more broadly. The plan seeks to create a supportive and inclusive campus environment and better support the diverse communities the school serves. We are excited about this initiative and are hiring employees who are committed to justice, equity, diversity, and inclusion and will contribute to our anti-racism and anti-oppression approach.

EEO Statement
The MGH Institute of Health Professions is an equal opportunity employer and is committed to enhancing the diversity of its faculty and staff. We welcome nominations and applications from individuals who would bring diversity of experience, thought, and practice to the Institute's research, teaching, and clinical missions. Applications from protected veterans and individuals with disabilities are strongly encouraged

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