Account Manager - Multiomics and Synthesis Solutions
Azenta Life Sciences

Company Overview

At GENEWIZ by Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

As a global leader in R&D genomics services, GENEWIZ, leads the way in providing superior data quality with unparalleled technical support to enable researchers around the world to advance their scientific discoveries faster than ever before.

Our customers at top-tier pharmaceutical, biotechnology, and academic institutions, as well as cutting-edge start-ups, rely on our proprietary technologies for consistent, reliable, high-quality data, even on the most difficult projects. A full-service provider, we provides Sanger DNA sequencing, gene synthesis, molecular biology, high throughput/next generation sequencing, bioinformatics, and GLP regulatory services.

How You Will Add Value

The Account Manager provides sales expertise and account management for the given territory (Boston focused), leading all selling and commercial activities within existing and prospective markets for the multiomics and synthetic biology portfolio. This Account Manager maintains effective customer relations, develops opportunities for growth within the territory, and assures market penetration and profitability while achieving sales targets.

What You Will Do

• The Account Manager (1) handles sales/account management activities for all assigned locations, defining and driving sales strategies, ensuring the achievement of bookings, revenue, and business goals (2) owns and drives the territory development plan for the assigned sales territories and work collaboratively with stakeholders and coordinates resources across different areas to effectively drive team selling.
• Deliver impactful outcomes by leveraging a deep understanding and experience in navigating typical workflows within drug discovery, drug development, gene-to-antibody, and proteomics. Utilize consultative selling techniques to add value, drawing upon expertise in life science portfolios. Innovate and develop unique products and services tailored to address the specific needs of our customers.
• Consistently exceed quarterly and annual sales targets and quotas by proactively building and managing a robust sales pipeline. Drive growth by acquiring new customers / new accounts and expanding market penetration within existing accounts.
• Provide forecasts, weekly reports, marketing intelligence and information to managers and other stakeholders as the need arises.
• Proficient in closing sales deals through a strategic approach, coupled with strong skills in effective account management to nurture and maintain long-term client relationships, ultimately driving business growth and retention.
• Effectively manage and maintain customer and account information, along with a clean, organized sales opportunities pipeline, tasks, and collaborative efforts within our CRM system. This ensures accurate visibility, tracking of customer interactions and streamlined sales processes.
• Collaborate extensively within a dynamic team environment to deliver customer-centric value, driving revenue growth. Foster cross-functional partnerships with teams such as Marketing, Product Development, Customer Service, Regional Sales Specialists, Technical Support, and Product Management. Ensure seamless resource collaboration to align strategies, execute sales initiatives, devise marketing plans, organize local vendor shows, implement campaigns, and effectively address customer needs.

• Minimum required education: Bachelor's Degree in a Life Sciences field.
• 3+ years of relevant Genomics or Synthetic Biology experience in a commercial role with a proven track record of success in account management, exceeding targets and driving revenue growth.
• Strong understanding of the Genomics industry challenges is needed and ability to develop high level of applications knowledge based on industry and segment focus (Pharma, Biotech, Government Agencies and Academia). Familiarity with most common Sequencing, Synthetic Biology, cell and gene therapies, and molecular biology lab techniques.
• Experience working in a team environment.
• Demonstrated history of devising and implementing successful strategies utilizing a consultative approach in customer interactions, resulting in measurable and impactful outcomes
• Negotiation skills, both in written and oral communication, coupled with presentation abilities. Proven track record of collaborating seamlessly with key stakeholders across internal and external organizations.
• Proficient in maintaining and organizing opportunity pipelines, tasks, and events using CRM tools such as Salesforce or similar platforms. Proficiency in computer skills, including a strong command of commonly used Microsoft Office applications, ensuring efficient and effective utilization of technology in daily tasks and responsibilities.
• Must have a valid driver's license.

• Requires the ability and willingness to travel extensively within the assigned territory for customer meetings, internal business gatherings, seminars, and conferences (Boston focused). This role necessitates flexibility for stays, accounting for up to 50% of the time. Additionally, occasional travel outside of the assigned territory may be expected.