Admin - US - Receptionist 1
American Cybersystems, Inc.

Innova Solutions is immediately hiring a Call Center Operator

Role: Full Time: Contract
Job Title: Call Center Operator
Job Type: 3 Months Temp To hire
Location: Tempe AZ (Remote)

NOTE: This role has the potential to be 100% remote, initial training may be hybrid remote/in-person, and must have a good internet connection

As a Call Center Operator, your responsibilities will be:

• We are seeking a professional and courteous individual to join our team as a Remote Call Center Operator.
• The primary responsibility of this role is to answer incoming calls and direct them to the appropriate department efficiently and accurately.
• Answer incoming calls promptly and professionally. Direct calls to the appropriate department or individual.
• Take and relay messages accurately
• Provide basic information to callers as needed.
• High school diploma or equivalent.
• Previous experience in a similar role is preferred.
• Excellent verbal communication and listening skills.
• Professional and courteous phone manner.
• Strong organizational skills and attention to detail.
• Basic computer skills, including proficiency in Microsoft Office.
• Can multitask and handle high call volumes.
• Reliable high-speed internet connection.

PAY RANGE AND BENEFITS:

Pay Range*: $16 -$ 17 per hour.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits (based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated® Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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