Business Systems Analyst
Horizontal Talent

*upon offer, candidates must complete a background*

Key Responsibilities:

• Solution Design and Delivery
• Lead analysis, design, and implementation of IT solutions
• Ensure solutions meet business needs, user experience, and operational performance requirements
• Facilitate delivery meetings and provide necessary documentation
• Collaborate with cross-functional teams to integrate architecture, security, and compliance aspects
• Relationship Management
• Partner with business stakeholders to understand needs and opportunities
• Represent business interests in strategic planning and investment prioritization
• Establish and maintain collaborative partnerships with internal and external partners
• Provide coaching and mentorship to less experienced team members
• Technical Leadership
• Provide technical guidance and expertise throughout the solution lifecycle
• Conduct peer reviews and approve system changes and technical designs
• Stay current on industry trends and emerging technologies
• Contribute to strategic roadmaps and identify technical dependencies
• Operations and Performance Management
• Ensure solutions are designed for stable operation
• Monitor and assess system health, driving actions to prevent service disruptions
• Provide escalated support for incident and problem management
• Utilize analytics to improve availability, reliability, efficiency, and capacity

Qualifications:

• Strong understanding of IT architecture, infrastructure, network, and security principles
• Proficiency in system analysis, design, and implementation methodologies
• Experience with both Agile project management approaches
• Knowledge of ITIL framework and IT Service Management functions
• Demonstrated ability to understand and translate business needs into technical requirements
• Experience in process improvement and optimization
• Leadership and Communication
• Excellent communication skills, able to articulate complex technical concepts to non-technical audiences
• Strong relationship management and collaboration skills
• Experience in mentoring and coaching team members
• Exceptional analytical and problem-solving skills
• Ability to think strategically and drive innovative solutions
• Continuous Learning
• Commitment to staying current with industry trends and emerging technologies
• Ability to quickly acquire expertise in new technical domains

Preferred:
Knowledge of Microsoft Purview Data Lifecycle Management and Microsoft Purview Records Management features: Understanding of Records Management: You should be able to label items as a record, create and configure retention labels, and manage retention requirements with a file plan.

• Creating and Applying Sensitivity Labels and Policies: You should be able to secure various content types and learn Data Loss Prevention strategies, including policy deployment and alert management.
• Retention and Deletion Settings: You should be able to configure retention labels with the retention periods and actions based on various factors that include the date last modified or created.
• Disposition Reviews: You should be able to review and validate disposition with disposition reviews and proof of records deletion.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $92 - $99 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.

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