Claims Specialist
MMC

SUMMARY:

Investigates, evaluates, disposes and settles claims with moderate supervision and includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Exercises proper judgment and decision making to analyze the claims exposure to determine the proper course of action and to appropriately settle the claim.
• Interacts extensively with various parties involved in the claim process.
• Handles claims consistent with clients' and corporate policies, procedures and "best practices" and also in accordance with any statutory, regulatory and ethics requirements.
• Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.
• Incumbents at this level should be able to work at full case load capacity.

REQUIREMENTS:

• High School Diploma, Bachelor's degree preferred
• 3 years related claims experience preferred
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Experience with Oil & Gas industry claims is essential

Computer experience with related claims and business software.

• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
• Analytical skill necessary to make decisions and resolve issues inherent in handling of claims.
• Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.

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