Clinical Systems Analyst
McKesson

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

About the team:

Empowering the delivery of excellent patient care in facilities close to their homes starts with you. Every person's job at McKesson Specialty Health makes a difference in the lives of patients throughout the country.

Our products and services touch the full continuum of specialty patient care. From the initial phases of a product life cycle and the distribution of specialty drugs, to fully integrated healthcare technology systems, practice management support, and ultimately to patient care in the communities where they live, McKesson Specialty Health empowers the community patient care delivery system by helping community practices advance the science, technology and quality of care.

The rising cost of cancer care is a concern throughout the healthcare industry. The US Oncology Network, supported by McKesson Specialty Health, is one of the nation's largest networks of physicians devoted exclusively to cancer treatment and research, and is a pioneer in community-based cancer care. Annually, this nation-wide network of approximately 10,000 physicians, clinicians and administrators delivers high-quality, integrated cancer care to more than 750,000 cancer patients in their own hometowns. With patient support, education, finely-tuned evidence-based pathways and access to the latest technologies and therapies, patients treated through practices affiliated with The US Oncology Network can feel confident in the care they receive.

Through our exceptional leadership team that supports our vision - that the long term vibrancy of community care will be achieved through the leadership of practices committed to clinical excellence and innovation - you can feel confident in our direction and your future.

Position Description

The Application Systems Analyst will function as a subject matter expert and analyst for clinical application functions including Laboratory, Pharmacy, PMS, and other clinical applications that are standard offerings provided to our practices. This will include implementation and support on project plans; addressing goals, deadlines, testing, implementation and post-live support of assigned laboratory, pharmacy and revenue cycle applications, sucha as Orchard Harvest, EnterpriseRx, GuardianRx and AllScripts Tiger as well as other types of applications.

The Application Systems Analyst responds to and processes all activities for the maintenance and support of lab, pharmacy, and EHR platforms to meet specified strategic and management objectives for the organization as well as for the individual user markets. Additionally, this position is responsible for the daily system performance and escalation of issues to the appropriate technical staff, functional staff, and/or vendor representatives. The Application Systems Analyst stays engaged with the client until satisfactory resolution, or appropriate hand-off is achieved.

This role is responsible for collaborating with others to create a culture of service to the various user markets. The Application Systems Analyst will interact and collaborate with fellow application department staff as well as with source vendors and internal interface teams to create a level of customer service that exceeds user expectations.

The Analyst follows standard practices and procedures in analyzing situations or data from which answers can be researched and obtained. The Analyst exercises strategic and critical judgment within defined standards and guidelines. The Analyst collaborates with others to interview clients, capture basic business requirements, and research existing business and system processes.

Key Responsibilities:

• Assists in Laboratory, Pharmacy and EHR applications design to include functional integration, dictionary development, interface testing, system testing, drug pricing updates, daily, weekly and monthly reports, and electronic transactions as it relates to the clinical systems.
• Interacts with users and applies Laboratory, Pharmacy and EHR application and business process knowledge to understand, anticipate, and support user requirements.
• Replicates and diagnoses complex Laboratory, Pharmacy, and/or EHR application issues and recommends or performs remedial action to correct problems using comprehensive application knowledge and business practice knowledge.
• Produces all necessary application inventory documentation on systems and applications used by the practices.
• Coordinates vendor meetings and/or network communications when experiencing significant application systems issues.
• Manages and monitors application system interfaces, and works with vendor and technical teams to enhance, change and reconfigure interfaces as needed.
• Verifies that engineering teams are conducting all necessary system security, backups and OS upgrades in a timely fashion and after thorough testing.
• Coordinates and manages all technical issues with the clinical applications associated with improving application systems architecture to provide best practices and application performance for the clinical users.
• Provides second level support for clinical applications.
• Performs other tasks as assigned.
• Frequently contributes to the development of new ideas and method
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors
• Support business process Re-engineering efforts
• Analysis of business processes and identification of opportunities for improvement

Minimum Requirements

• 3+ years experience in implementing or supporting healthcare solutions using information technology. Experience in business analysis, implementing workflow processes

Critical Skills

• 2 to 5 years clinical applications experience
• Working knowledge of clinical/ healthcare field and computer applications
• Collaborative, customer-focused attitude and ability to create value for USON
• Leadership style that builds collaboration
• Flexibility to adapt quickly to changing priorities

Additional Knowledge & Skills

• Healthcare operations and general Clinical applications experience highly desired

Education: 4-year degree in computer science or related field or equivalent experience

Physical Requirements

Working Conditions-

• Traditional office environment.
• Travel occasionally, 10%.

Physical Requirements-

• Large percent of time performing computer based work is required.
• The employee is occasionally required to stand, walk, and reach with hands and arms.
• The employee must occasionally lift and/or move up to 30 pounds.

Relocation is not budgeted for this role

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$116,000 - $193,300

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

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