Commercial Relationship Supervisor
Northwest Federal Credit Union

Overview

The Commercial Relationship Supervisor will manage the Commercial Relationship Manager team and will develop collaboration with the various retail channels including Treasury and SEG to drive production. The main focus is originating new commercial and SBA loans in Virginia and Florida and maintaining relationships, while focusing on OOCRE, C&I and SBA Lending. The Commercial Relationship Supervisor will also be responsible for the generation, pre-screening and management for new commercial loans from the team, with objectives related to loan production, portfolio growth, fee income, profitability, credit quality, loan delinquencies, member service, and personnel development.

Responsibilities

• Stay abreast & ensure compliance and operational risk controls in accordance with NWFCU and NCUA regulatory standards and policies
• Collaborate with other divisions within the credit union
• Hires, trains, leads, and evaluates team
• Ensure that goals, deadlines, and performance standars are met
• Effectively demonstrate the ability to make timely, prudent and in-depth credit evaluations that meet the minimum credit requirements as established in the loan policy manual
• Oversee all aspects of the loan origination, pipeline management, prescreening, and application and portfolio management of Commercial and SBA loans
• Structure, process and review all loan renewals, extensions, risk rating recommendations, modifications and TDR's
• Develop and implement an effective sales calling program targeting industries that fall within the CU risk profile
• Meet with existing and perspective members to continuously promote the Northwest brand while identifying cross-selling opportunities and potential referrals to other departments
• Target focus for origination is ideally split between OOCRE, C&I Lending and SBA
• Work with the VP of Commercial & SBA Lending to discuss pricing recommendations
• Review all Credit Memorandum's to include credit analysis and deal recommendation prior to submission of loan approval
• Provide quality member service through various communication methods
• Performs other related duties as assigned
• Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

Qualifications

Required

• Bachelor's degree in business administration or related field or equivalent experience
• Minimum 10 years' experience in Commercial or SBA Lending with at least 5 years prior leadership experience
• Ability to maintain effective relationships with internal partners, members, service providers and external Center of Influences (COI's)
• Strong understanding of SBA guidelines, policies, procedures and eligibility criteria
• Ability to generate loans, deposits and fee income with existing and prospective members
• Ability to comply with all internal organizational policies and procedures
• Knowledge of credit underwriting, cash & accrual accounting procedures, cash flow analytics and loan documentation required
• Must possess strong conflict resolution skills and the ability to mediate customer service problems, or credit disputes when they arise
• Effective oral & written communication skills
• Accuracy & detail oriented
• Will require travel to Herndon VA or Florida Market to meet with team members on a quarterly basis
• Must be located in Virginia or Florida

Preferred

• Formal credit training, i.e. Omega Certification, RMA or equivalent
• An existing book of business

EEO Notice

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.

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