Desktop Support IV - REMOTE
Flexion

Job Description

Flexion Inc. a Madison, WI based IT Consulting and Services firm is looking for a Desktop Support IV to work on a long-term consulting project. The client for this position is based in Madison, WI. The candidate must live in Wisconsin or be willing to relocate within 30 days of hire.

The most efficient way to reach our recruiting team is to submit your resume through the URL provided. If you have questions or would like more information about this job posting, or if would like to know more about Flexion Inc. please contact Christina Newman at 678-223-3007.

Duties for this position will include:

This Desktop Support position provides expert level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including but not limited to, Windows desktop operation systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner) and wireless devices such as Android phones, iPhones, and/or iPads.
This position receives escalated level support issues from an internal Service Desk. The candidate shall have expert level experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support. The Desktop Support person relies on extensive experience and judgement to plan and accomplish goals. This candidate is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on a day-to-day resolving end user issues. May lead and direct the work of others. A wide degree of creativity, self-direction, prioritization is expected.

Skills required:

• Independently perform a variety of desktop support related tasks
• Experience in desktop concepts, practices and procedures related to desktop support
• Extensive knowledge with desktop technology

This is a on-site role, requiring on-site work. Candidates that are NOT located IN WISCONSIN or NOT willing TO RELOCATE within that timeframe will NOT be considered and should not apply.

The compensation for this position is $40,000 to $55,000 annually.

Job Location

201 East Washington Avenue, Second Floor, Madison, Wisconsin

Position Type

Full-Time/Regular

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 608-205-8868 for assistance.

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