Diesel Technician
Roth Staffing Companies

Description

Job Summary: Responsible for performing repairs and diagnostics on all equipment: customer owned, company owned, and those under warranty, both in-shop and at customer sites.

Essential Duties:

• Builds knowledge of dealer supported product lines, service standards, and procedures and keeps abreast of all changes in various models of equipment sold and serviced by the distributor.

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Service shop and Factory standards.

• Vehicle inspection including factory warranty repairs, computer diagnostics and programming.

• Attend local, regional, and national service schools and training sessions as requested.

• Maintain a clean, safe, and professional work environment not only in shop but also at customer sites.

• Utilize various equipment and tools to include, but not limited to hand tools, power tools, testing/diagnostic equipment, cranes and hoists.

• Foster close, positive working relationships with all service, parts and administrative personnel.

• Other duties as assigned.

Essential Qualifications:

• 2-year Diesel Technician/Mechanic degree or equivalent experience.

• Minimum 3 years working in a full-time technician/mechanic role on heavy duty chassis.

• Valid driver's license with acceptable driving record

• Hydraulic, pneumatic, and electrical experience

• Welding/cutting torch experience preferred

• Excellent skills in communication, interpersonal, organizational, and attention to detail

• Working usage of MS Office Suite and the ability to learn new technologies quickly.

Job Summary: Responsible for developing and maintaining relationships with strategic customers in the assigned region while providing leadership, support, and guidance to a team of Sales Representatives.

Essential Duties:

* Develop sales strategies and techniques to increase our market share and improve the customer experience

* Oversee Sales Representatives and their professional development while also helping them resolve customer concerns or issues

* Maintain and nurture existing key or strategic customer relationships to ensure those customers are satisfied with the level of sales, service, and support they receive from us to retain/grow our business

* Increase customer engagement, interactions, and transactions within the assigned region Area of Responsibility.

* Prepare accurate sales forecasts leveraging our CRM system tool, the 5-4-3-2-1 Sales Process, and Fleet data for each Sales Representative and for the region

* Advise and make recommendations with respect to regional trends, competitive strategies, and support required

* Other duties as assigned

Desirable Qualifications:

• Direct industry experience

• Class B CDL

ADA Requirements:

• Bend, squat, climb, grasp, twist, reach, lift or otherwise move frequently for extended periods.
• Lift, move or otherwise transfer up to 50 lbs. frequently, or more occasionally.
• Walk, stand, or otherwise move about continuously.
• Typically sits, grasp items and performs keyboarding for occasional operation of a computer.
• Exposure to typical machine shop physical hazards including chemicals which may require respiratory protection.

Qualifications

Behaviors
Preferred
Team Player: Works well as a member of a group

Functional Expert: Considered a thought leader on a subject

Detail Oriented:

---