Director - Legal/GA Operations
Gap Inc.

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

We are seeking an experienced Legal Operations candidate that is energetic, business-minded, and self-motivated to oversee the Legal Government Affairs Operations function. The candidate must have excellent communication and interpersonal skills with an innovative mindset. The Director of Legal Government Affairs Operations will report to the Sr. Director of Protection Operations and will collaborate with other Operations Directors and Legal Government Affairs Department leaders to maximize effectiveness in a centralized organization. The Director will lead and develop best practices that are critical to the Legal/GA Departments including: strategic and financial planning, law firm vendor management, expense management, communications, resource optimization, and Legal Department and industry measurement, benchmarking, and analysis. This position will collaborate across practice areas within the Legal/GA Departments and other support functions to enable the efficient and effective delivery of legal services to our business and functional partners. The successful candidate will develop strong relationships with internal constituents, including Finance, Information Technology, Human Resources, Corporate Communications, and Procurement.

What You'll Do

• Support long-term strategic and financial planning for the Legal Government Affairs Departments, including resource needs and allocation.
• Oversee financial planning processes in partnership with Operations, Legal, and Finance Department colleagues and law firm partners.
• Oversee law firm spend and law firm billing procedures and practices, including the Company's Outside Counsel Policies and Procedures.
• Oversee law firm rate approvals, including the annual timekeeper rate review process and new timekeeper rate benchmarking.
• Lead negotiations on law firm rates and fee arrangements and manage requests for proposals.
• Negotiate engagement letters and maintain the Department's engagement letter template.
• Lead Legal Department communications and programs and develop and deliver internal training on tools and resources.
• Lead projects to drive efficiency and effectiveness across the Department, including building out automated process workflows.
• Manage tools and technology resources across the Department.
• In partnership with Legal Department leaders, assist in preparing, monitoring, and tracking Legal Department objectives and monitoring trends on key data points.
• Respond to industry benchmarking surveys and participate in Legal Operations roundtables and events.
• Support Inclusion and Belonging efforts for the Department, including tracking key internal metrics and responding to surveys.
• Support Pro Bono efforts for the Department and coordinate CLE opportunities.

Who You Are

• Extensive experience as a Legal Operations leader in a corporate legal department. In-house legal experience strongly preferred.
• Bachelor's degree required. Advanced Management degree preferred.
• Prior experience managing work related to financial planning and strategic initiatives.
• Prior experience managing law firm engagement and retention.
• Prior experience developing and implementing work systems and processes related to Legal Operations. Strong system administration management background and skills.
• Candidates must be able to operate autonomously while being a team player who brings a "can do" attitude to the workplace and works collaboratively with internal and external constituents.
• Experience in managing, directing, and collaborating with a Legal Operations team.
• High degree of professional and personal integrity. Handles confidential and sensitive information with due care.

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $144,800 - $191,900 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

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