Director of Ancillary Programs
Group 1001

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees.

Company Overview:

Clear Spring Health is part of Group One Thousand One ("Group1001"), a customer-centric insurance group whose mission is to make insurance more useful, intuitive and accessible so that everyone feels empowered to achieve financial security. Clear Spring Health is dedicated to helping seniors protect their health and well-being by providing Medicare Advantage plans in select counties of Colorado, Illinois, North Carolina, and Virginia, plus Georgia and South Carolina and offers Medicare Prescription Drug Plans in 42 states plus DC.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

Job Summary

Under the supervision and direction of the Vice President of Ancillary Programs, the Director of Ancillary Programs will oversee Clear Spring Health's supplemental group benefit program operations. As the Vice President's primary support, this role is positioned as a key leadership executive and a potential successor to the Vice President.

The Director of Ancillary Programs will bring a deep understanding of the supplemental group insurance industry, along with strategic leadership capabilities, problem-solving acumen, and a commitment to Clear Spring Health's mission of simplifying healthcare. This position requires managing both internal and offshore staff, collaborating with cross-functional teams, and partnering with external vendors to deliver effective and seamless service.

Key Responsibilities

• Program Management: Oversee operations of Clear Spring Health's supplemental group benefit programs, ensuring alignment with strategic goals and adherence to the Core Principles.
• Strategic Leadership: Support the Vice President in setting and implementing objectives, maintaining a focus on simplified healthcare solutions and purpose-driven operations.
• Team Leadership: Cultivate a supportive environment for both onshore and offshore teams, in line with Clear Spring Health's commitment to empowering associates and reducing bureaucratic barriers.
• Vendor & Partner Management: Build transparent, trust-based relationships with external partners and vendors to ensure effective, customer-centric program delivery.
• Cross-Functional Collaboration: Collaborate with departments such as product development, sales, marketing, and customer service to promote a seamless, customer-focused experience.
• Performance Monitoring: Track and report on KPIs, aligning metrics with clear objectives and continuous improvement.
• Process Improvement: Identify opportunities to streamline processes, eliminate complexity, and drive innovation, contributing to simplicity and operational effectiveness.
• Problem Solving & Decision Making: Apply critical thinking and creativity to resolve challenges, in alignment with Clear Spring Health's mission to simplify healthcare.

Minimum Requirements

• Education: Bachelor's degree in Business, Insurance, Health Administration, or related field; advanced degree (MBA, MHA) preferred.
• Experience: Minimum of 7-10 years in supplemental group insurance, with at least 5 years in a leadership or management role.
• Industry Knowledge: Comprehensive understanding of the supplemental group insurance industry, including regulatory requirements and trends.
• Leadership & Management Skills: Proven experience in managing diverse teams, including onshore and offshore employees.
• Communication Skills: Exceptional verbal and written communication skills, with transparency and customer focus.
• Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with insurance software.

Benefits Highlights:

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability, and to enroll in the Company's Employee Assistance Program and other wellness initiatives. Employees may also participate in the Company's 401K plan, with matching contributions by the Company.
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