Facility Admissions Coordinator
University of Maryland Medical System

Largo, Maryland

Job Description
Under general supervision, performs scheduling, registration, pre-admission processing, wayfinding, and other administrative duties, while adhering to the department specific standards for data entry and patient selection. The additional duties of this role can include verification of insurance benefit eligibility, insurance pre-certification and authorization, and estimates creation and/or finalization.

Works with the care teams and revenue cycle to identify and eliminate barriers to access, reimbursement and affordable care. Provides education to the patient and family regarding the financial clearance process, and offer information regarding estimated cost of services and financial assistance opportunities. Performs specific administrative and Admission, Discharge and Transfer (ADT) functions and performs these duties in multiple clinics and registration areas within the institution.

Serves as the first point of contact for patients and visitors who enter the facilities and is responsible for all aspects of customer service for Patient Access/Patient Administrative Services areas in a manner that ensures a customer focused, quality conscious work climate recognizing that patients visits are filled with anxiety and unknowns.

Primary functions include focusing on interpersonal skills, data collection, the ability to assess situations, and to assist the team in developing solutions to achieve excellence in customer service while ensuring the financial viability of the hospital.

Collects and verifies patient and insurance demographics, verifies insurance benefits and coverage by reviewing benefits collection in Epic, provides cost estimates, securing pre- certifications and/or pre-notifications for patient services, collection of co-pay and deposits prior to services and providing financial assistance to patient.

Provides wayfinding to all clinics which Patient Administrative Services provides registration assistance. Staff must be aware of clinic locations in order to safely and efficiently navigate patients to their appointments.

Maintains regulatory and functional knowledge of all registration information required, which ensures timely and accurate reporting/billing; also obtains all required signatures, and performs clerical duties as necessary.

Educates patients regarding adequate insurance coverage. Understands applicable hospital and physician billing requirements and communicates the proper procedures and requirements to patients.

Communicates coverage issues to the service areas; works with patients and staff to resolve.

Ensures accuracy and completion of paperwork, prior to filing admissions. Contacts physician/clinical staff to assist with incomplete patient registration paperwork. Distributes admission documents if required.

Maintains department scheduling templates for applicable providers in outpatient department locations. Ensuring appropriate scheduling utilization.

Maintains consistent contact with the Care Management team and Social Work departments to ensure required information has been obtained for reimbursement, and that pre-admission and pre-certification requirements are followed.

Assists supervisor with training of new Admitting staff by demonstrating department operating processes and procedures.

Company Description
Located in Largo in the heart of Prince George's County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serves as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George's County residents.

Qualifications
Completion of a high school level education with attainment of a high school diploma or a State High School Equivalency Certificate (GED) is required.

Certification and memberships to local organizations such as AAHAM, NAHAM, etc. preferred.

1 year of work experience in a clerical, customer service or receptionist position, preferably in a healthcare setting is required. 2 years' work experience preferred.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.

More Education and Training jobs

Elementary Teacher Stride, Inc. Austin, Texas Posted about 1 hour ago
Data Modeler Stride, Inc. Tallahassee, Florida $66,379.50 per year Posted about 1 hour ago
Counselor - Middle School Bank Street College of Education New York, New York $35.00 - $45.00 per hour Posted 44 minutes ago

View Education and Training jobs »

Share diversity job

Facility Admissions Coordinator is posted on all sites within our Diversity Job Network.

Facility Admissions Coordinator
University of Maryland Medical System

Get Hired Faster

More Education and Training jobs

Share diversity job

About

Job Seekers

Employers

Jobs

Facility Admissions Coordinator University of Maryland Medical System

Get Hired Faster

More Education and Training jobs

Share diversity job

About

Job Seekers

Employers

Jobs

Facility Admissions Coordinator
University of Maryland Medical System