Global Director of Sales Performance Management - Remote
Dexcom, Inc

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the Team:

The Director of Sales Analytics and Incentive Compensation is responsible for driving the strategic vision and execution of sales analytics, reporting, and incentive compensation plans for our global sales teams across the US, Canada, EMEA, LATAM, and Asia-Pacific.

This role is pivotal in developing robust sales analytics for goal setting and pre-call planning, creating field sales reports to track progress and attainment, and designing fiscally responsible Incentive Compensation (IC) plans. These plans must align with company and business unit goals, attract and retain top sales talent, and motivate the sales force in competitive markets.

The Director will serve as a strategic advisor to executive and sales leadership on all matters related to sales force analytics, reporting, IC planning, rollout, implementation, and execution.

Where you come in:

Commercial Intelligence:

• Evaluate the ongoing needs of the Commercial organization for sales resource planning, sales enablement, business intelligence, and sales intelligence tools.
• Build business cases, drive requirements, conduct vendor evaluations, and ensure successful implementation.
• Provide program design oversight, targeting, and administration for the company's sampling program.
• Monitor market trends, competitive landscape, and industry insights to identify business opportunities and adjust strategies accordingly.

Data Management:

• Manage commercial Master Data Management systems and processes.
• Partner with the Analytics & Data team to maintain the Commercial Data Warehouse and leverage data assets.
• Oversee Data Governance to ensure centralized data acquisition and supplier management.

Reporting and Analytics:

• Collaborate with sales leadership to review and develop standard reports and metrics.
• Prepare periodic and ad hoc reports for executive management, highlighting emerging opportunities and challenges.
• Ensure appropriate sales analytics are tracked and reported to monitor and understand the performance of customer-facing teams and identify effective sales strategies.

Sales Incentive Compensation (IC) Programs:

• Lead the design and administration of global sales IC programs to drive exceptional sales performance across all brands and portfolios, ensuring alignment with business objectives and market conditions.
• Oversee the annual sales IC plan design process, collaborating with sales, marketing, HR, and executive leadership to create plans that meet fiscal goals and strategic objectives.
• Develop detailed project plans, timelines, and define roles for the IC process to ensure on-time delivery and workflow efficiency.
• Guarantee complete, accurate, and timely data for IC programs, managing the quarterly goal-setting process, reviews, approvals, and communication to the field.
• Prepare and present IC plans to the Sales IC Executive Committee, providing necessary documentation and analysis for decision-making.
• Design and implement contests, SPIFFs, and local sales initiatives that support brand-specific objectives, ensuring fiscal responsibility and measurable performance outcomes.
• Collaborate with HR, Sales Leadership, and Marketing to design national awards and contests, ensuring fair allocation and tracking eligibility and distribution.

What makes you successful:

• Ability to influence and work effectively in a matrixed organization
• Strong quantitative and analytical skills
• Good command of the English language, both verbal and written
• Extensive experience in sales incentive compensation or related field, with a proven track record of managing global IC programs.
• Strong understanding of sales strategies, compensation plan design, financial modeling, and incentive plan mechanics.
• Proficient in data analysis, reporting, and sales incentive management tools, including experience with tools like Xactly-Incent, Forma.ai, and Tableau.
• Excellent project management skills, with the ability to manage complex processes, meet tight deadlines, and ensure timely execution.
• Strong analytical skills with proficiency in statistical analysis and financial modeling, using tools such as Excel, Tableau, and SQL.
• Exceptional communication and presentation skills, with the ability to influence decision-making at all levels of the organization, including senior leadership.
• Experience working in fast-paced environments, preferably within the pharmaceutical or medical-tech sector, and collaborating with global teams across time zones.
• Ability to lead cross-functional collaboration with teams such as HR, finance, and sales, ensuring alignment on IC programs and critical initiatives.
• Demonstrated ability to multi-task, prioritize, and work independently with limited supervision.
• Creative problem-solving skills, with a track record of developing and implementing innovative solutions to improve efficiency and outcomes.
• Strategic thinker with strong business acumen, able to connect the dots across multiple channels, geographies, and products.
• Experience with program management, including scoping changes, establishing milestones, managing risks, and driving execution.
• Attention to detail and the ability to identify and resolve data discrepancies, ensuring the accuracy of IC plans and outcomes.
• Ability to communicate effectively with diverse audiences, from field teams to senior leadership, across functions and geographies.

Preferred Qualifications:

• 15+ years of experience in sales analytics, commercial excellence, and incentive compensation

What you'll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 15-25%

Experience and Education Requirements:

• Typically requires a Bachelor's degree with 15+ years of industry experience
• 9+ years of successful management experience in relevant industry

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.

View the OFCCP's Pay Transparency Non Discrimination Provision at this link.

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Salary:
$164,200.00 - $273,600.00

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