Ideal Mechanical is hiring a HVAC Service Dispatcher to manage and schedule HVAC service work for our residential, commercial, and industrial customers. The HVAC Service Dispatcher will report to the HVAC service operations manager. This position will require the candidate to dispatch/coordinate incoming emergency service work with the field service technicians while maintaining coverage for previously scheduled service work and jobs daily. Work with customers to address their needs and concerns in a timely fashion. Assist filed technicians with processes and workflows. Conduct business in accordance with PPC and Pieper Electric, Inc. mission and vision statements.
Responsibilities:
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