Instruction and Classroom Support Technician 2
Highline College

General Summary

Open until filled. Priority consideration for application received by October 31, 2024.

The purpose of Instruction and Classroom Support Technician 2 (ICST2) is to provide professional and technical support for laboratory and classroom activities within the Pure & Applied Science, mainly chemistry teaching programs. ICST's support the Division's mission by working collaboratively with faculty and other techs to manage scientific program delivery by preparing and setting-up course materials and equipment to ensure safe, efficient, and successful scientific demonstrations, activities, and experiments in both the classroom and laboratory.

This position is a classified, 32 hour per week, 11 months per year position and eligible for overtime.

Shift: Mon. - Fri. 8:00 am - 3:00 pm,

This is an ongoing eleven month position from September 16 to August 15This is an .80 FTE position (32 hours per week)May include some nights/weekends to accommodate lab course needsSalary Information: The above salary range reflects the starting step of Range 44 (Step A) for this classified position and includes a 5% King County compensation provision. As a new employed classified employee, based on annual increments, it will take 5.5 years to reach (Step L) and 11.5 years to reach (Step M) on the salary schedule. This does not reflect any contractual changes, legislative mandated salary increases or Cost of Living Increases (COLA's) that may be approved in the future. Essential Tasks

Reporting to the Instruction and Classroom Support Technician 4 in the Chemistry department , this position will:
Activities:

Provide direct support for science classes with and without laboratory components as needed for safe, efficient and successful operations of science curricula

• Working collaboratively with instructors to prepare materials, equipment, instruments, and logistics for specific classes as assigned on a quarterly basis to ensure safe, efficient and successful operation of the program;
  • Preparing materials, solutions, equipment, and other items needed for instructional demonstrations;
  • Preparing solutions, equipment, and other items needed for laboratory activities and experiments;
  • Restocking supplies in prep and lab rooms per weekly schedule and as needed or directed in the interim;
  • Checking completed tasks off on prep sheets, initial, and making notes recording any changes, adjustments, substitutions or problems.

Setting-up and taking-down equipment, instruments, and materials/supplies used in laboratory experiments and classroom demonstrations for specific classes to ensure safe, efficient and successful operations and meet course outcomes;

• Assisting in managing consumables by making notes in prep book and notifying supervisor about low supplies;
• Checking dry erase markers and resurfacing dry erase boards;
• Disposing of waste materials or collecting biological/chemical waste for proper hazardous disposal per lab procedure;
• Cleaning and checking proper operation/usability of all equipment and instruments used in a chemistry program;
• Returning all items to the correct storage location or taking expired and broken/malfunctioning items to prep room for disposal, repair or replacement. Updating inventory promptly as needed to ensure team stays informed of any actions taken;
• Checking items against prep sheet for missing or misplaced items, and notifying supervisor if not found.

Maintaining prep rooms, laboratory spaces, classrooms, and other areas in a safe, clean/disinfected, and organized condition at all times to set a good example for students, to reduce hazards and to ensure efficient operations;

• Disposing of lab waste and emptying sharps and broken glass bins as needed to reduce hazards;
• Emptying any material left in used glassware into appropriate disposal container and pre-washing the glassware to remove grease, solutions, soil and other solids before putting into and running dishwasher to ensure glassware is clean and reduce wear on dishwasher;
• Returning clean & dry items from dishwasher or drying racks to proper storage location according to inventories and shelf labelling;
• Defrosting lab freezers and cleaning fridge as needed if mold or spoilage noted;
• Checking first aid and chemical spill kits, eyewashes, safety showers and fire extinguishers in each lab regularly.

Performing the duties of an Instruction & Classroom Support Technician 1 as needed to meet program outcomes and changing lab needs;

Advising instructors of potential problems with existing program, supplies, equipment, instruments, or materials;

Supervising students conducting laboratory work or developing lab skills outside of scheduled class time only. Also, may assist instructor with supervision as needed during scheduled class time if other duties have been fulfilled and work schedule permits.

Actively promote laboratory safety

• Encouraging awareness of and overseeing the proper use of facilities and safe practices by students, faculty, and other staff to promote safety;
• Monitoring laboratories to ensure compliance with department safety policies and to provide immediate support if needed;
• Assisting as needed to fully support and develop safe and efficient laboratory procedures to the highest professional and technical standards possible;
• Responding according to established safety and standard operating procedures as needed to urgent situations that arise and are or could become a safety problem.

Operate and maintain scientific equipment and instruments used in laboratory experiments and classroom demonstrations

• Maintaining up-to-date and organized laboratory files with inventories of instruments and equipment along with their keys and procedure manuals to ensure safe and proper operation by all users;
• Following standard procedures for receipt of new instruments and equipment by properly unpacking, labeling, and adding to computerized inventories including storage location to ensure efficient program operations;
• Performing routine checks, cleaning, maintenance and minor repairs of equipment and instruments on a regular schedule, when needed, and/or as directed by a supervisor to ensure they operate per specifications when needed for an experiment or demonstration;
• Notifying supervisor promptly of equipment or instruments removed from the classroom when broken or failed to operate properly to ensure timely arrangement for repairs or replacements;
• Provide instruction to students, other staff, and faculty in safe and proper operation of equipment and instruments as needed to ensure successful program operations.

Assist in maximizing laboratory budget and controlling inventory to maintain adequate quantities and quality of supplies necessary to support efficient operations and reduce waste

• Estimates quantity and quality of supplies and materials needed; orders equipment and supplies for the course; follows through with purchasing department or procurement of supplies; maintains adequate stock levels;
• Maintaining up-to-date and organized laboratory files consisting of computerized inventories of consumable and reusable supplies and other materials stocked for use in the scientific program to maintain adequate quantities to support efficient operations;
• Checking for and removing expired, obsolete, and spoiled items from storage. Updating counts in the inventories and notifying supervisor of disposal to ensure timely replacement;
• Following established procedures for receipt of stock by properly unpacking, labeling, and adding to computerized inventories of supplies and materials including quantity, storage location, and SDS information if applicable to control inventory, support operations, and reduce waste;
• Notifying supervisor when stock levels fall below adequate threshold level to ensure more stock can be ordered and delivered by the time it's needed;
• Researching possible substitutions as directed or needed for budget and/or inventory control.

Work collaboratively with faculty and other support staff as a team to ensure safe, efficient and successful operation of the science program

• Prioritizing projects and multi-tasking in a way that provides the best, safest, and most efficient program possible;
• Communicating with team members via email, in person, and/or phone in a timely, respectful and professional manner to ensure program is fully supported by notifying team members as soon as possible of planned or unplanned absences and emergencies;
• Working collaboratively by asking other team members for help and helping them when needed to ensure successful operations;
• Deploying interpersonal skills including tact, diplomacy, and patience to work effectively with team members, students, faculty, and other staff from diverse backgrounds;
• Performing additional other duties including providing secondary support to team members or other science labs as needed or directed to meet safety and program outcomes;
• Assisting in training new student workers in laboratory procedures, maintenance and safety by overseeing their work and coaching as needed;
• May teach laboratory portion of selected classes.

Continue to develop professionally, and perform other general duties, as required to best support and meet changing program needs

• Participating in professional development opportunities to expand knowledge of discipline-related materials, procedures, techniques, protocols, etc.;
• Performing other general duties and providing secondary support to other science lab programs as needed to meet program needs.

Ability to:

• Demonstrate proficiency with a variety of computer programs (Word, Excel, PowerPoint) with ability to increase skills and knowledge as needed;
• Communicate clearly and concisely, both orally and in writing;
• Work effectively with students, faculty, and staff from diverse backgrounds.

Qualifications

• Bachelor's degree with major study in chemistry;

OR

• Equivalent education/experience.

Working Conditions:

• Ability to lift to 30 lbs.;
• Current driver's license;
• Ability to work on feet for an extended period;
• Willing to work with potentially hazardous materials and chemicals;
• Ability to work some night/weekend hours as needed to accommodate lab course needs.

Desired:

• Strong background in chemistry or environmental science also being desirable.
• Experience in preparing solutions and proper storage of chemical stock and disposal of chemical waste.
• One-year experience as Instructional and Classroom Support Technician 1.
• Familiarity with common undergraduate chemistry laboratory equipment.
• Supervisory experience.
• Knowledge of or certification in laboratory safety.
• Experience in managing inventories
• Strong organizational skills and ability to multi-task and prioritize projects

Supplemental Information

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.THE COLLEGEHighline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15minutes south of Seattle. The college annually serves more than 16,500 students -- a student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional- Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees.MISSION AND VISIONAs an essential part of our mission and vision, diversity, equity and inclusion are promoted and fostered in all aspects of college life.APPLICATION PROCEDUREYour online application must include the following to be considered complete:1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for theposition;3. A one-page response to the Supplemental Question.CONDITIONS OF EMPLOYMENT:National Criminal Background Check may be required;This position is covered under the Washington Public Employees Association (WPEA)bargaining agreement.APPLICATIONS MUST BE FILED ONLINE AT:https://www.governmentjobs.com/careers/highlineNEED APPLICATION HELP?Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time.HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYERHighline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.REASONABLE ACCOMMODATIONSThe College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.TITLE IX POLICYHighline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty-and-staff/policies/title-ix/The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.

NON-DISCRIMINATION STATEMENT

The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types).

The Title IX Coordinator, Danielle Slota, can be reached at (206) 592-3600 or DSlota@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 12, President's Office.

The 504 Coordinator, Jenni Sandler, can be reached at (206) 592-3474 or JSandler@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 25, 5th Floor.

The Chief Human Resources Officer, Melanie Lawson, can be reached at (206) 592-3320 or MLawson@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources.

You can receive this information in an alternate format by contacting Access Services (206) 592-3857; TTY (206) 870-4853.

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