Location: Malvern, PA
Description:
Looking for IT Customer Support Analyst for a long term contract with our client in Malvern, PA
1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software.
2.Monitors production systems for alerts, outages and system issues.
3.Seeks continuous improvements for applications, processes, support methods and team effectiveness.
4.Executes technical procedures to resolve production & non-production issues.
5.Evaluates systems and processes in an effort to resolves technical problems. Implements effective solutions for break/fix issues.
6.Develops knowledge of enterprise Systems.
7.Demonstrates understanding and knowledge of client needs, concerns and challenges.
8.Updates production and non-production support documentation and adheres to ITIL practices.
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
Get Hired Faster
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.
Share diversity job
IT Customer Support is posted on all sites within our Diversity Job Network.
