Laboratory Manager
Gift of Hope NA

Overview
Responsible for the day-to-day management of the Laboratory and staff; oversees the administrative and technical functions of the Laboratory; ensures quality control of Laboratory equipment and procedures. This position requires Certified Histocompatibility Technologist certification with HLA lab experience. Ability to obtain the Certified Histocompatability Specialist certification within 2 years is also required.

Compensation range for this position is $109,901.00-$123,639.00

Our Benefits

In addition to competitive salaries, we offer a comprehensive benefits package:

• Medical, dental, vision, disability and life insurance options for full-time employees
• Generous Paid Time Off (PTO) plan
• 403(b) retirement plan with company match
• Tuition Reimbursement up to the IRS-allowed maximum
• Personalized learning and educational development opportunities
• Monthly cell phone and internet stipends
• Paid Parental Leave
• Annual Employer-funded Lifestyle Spending Accounts to support wellness needs
• Support and counseling for personal, work financial or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)

Responsibilities
The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

• Advance Gift of Hope's mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that embraces diversity, equity, inclusion and belonging. Adhere to all policies and procedures in carrying out the responsibilities of this position.
• Manage assigned staff including selection, scheduling, work assignments, training and development, counseling, performance evaluation, recognition, promotion, disciplinary action and termination
• Plan Laboratory staffing schedule to ensure adequate coverage of all Laboratory functions; available to assist Medical Technologists with problems that occur during testing
• Plan, implement and monitor the training of assigned staff
• Review current procedures for necessary changes and improvements; maintain up-to-date procedure manuals
• Ensure proper quality control in all Laboratory procedures; ensure all employees are informed of any changes in procedure
• Resolve daily operational problems; ensure proper procedures are being followed
• Review all completed histocompatibility tests, and selected infectious disease tests, as necessary; identify probable cause for any irregular or atypical test results
• Ensure proper maintenance, calibration and operation of all equipment; plan and monitor ordering and storage of supplies and equipment
• Serve as the Laboratory representative on the Priority Workgroup; serve as the point of contact for all interactions with the Laboratory, internal and external
• Develop short- and long-term department plans
• Perform the duties of a Medical Technologist as needed
• Notify the Laboratory Director of operational activities and problems
• Other duties as assigned

Qualifications
Education and Training Required

The following identifies the minimum education and training required to perform the essential functions of the job.

• Bachelor's degree in one of the life sciences, or equivalent work experience
• CHT (ACHI) certification
• Ability to obtain CHS certification within 18 months of hire

Experience and Skills Required

The following indicates the minimum skills and experience required to perform the essential functions of the job.

• 5 years' Laboratory experience, at least 3 years of which must be in histocompatibility testing
• Demonstrated technical proficiency and theoretical knowledge to perform all Laboratory functions
• Previous supervisory experience
• Ability to evaluate and analyze complex Laboratory processes and results
• Ability to lead, coach and develop staff
• Basic skills in Excel and Word

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Ability to stand, bend, stoop and kneel to perform Laboratory functions
• Ability to function in a normal Laboratory and office environment
• Ability to use personal cell phone for business purposes

• Ability to drive personal car to local meetings

Work Environment

The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.

• Normal office environment
• Histocompatibility Laboratory environment
• Required to use PPE while conducting tests
• Carry a personal cell phone to be accessible outside regular business hours

The policy of Gift of Hope Organ and Tissue Donor Network is to promote equal employment opportunity through a positive and continuous program of specific practices designed to ensure the full realization of equal employment opportunity without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran designated under the Vietnam Era Veterans' Readjustment Assistance Act, as amended (VEVRAA). This reaffirms our commitment to this policy.

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