This job has expired.
Location:
Hialeah, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Performs routine clinical and administrative duties in support of assigned area or office.
Responsibilities:
Follow-up on reported issues and assists with service recovery.Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application and procedural tray/room set-up.Manages and facilitates all in-basket messages and patient phone calls.Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments. Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting. Maintains examination areas.Monitors and communicates changes in patient condition. Documents patient care provided. Provides discharge instructions and follows-up with patient as needed. Recognizes and seeks help in emergent situations.Activates of My Chart Accounts where appropriate. Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.Round with patients in practice to ensure Excellent Patient Experience is met.Reviews/Documents Social Determinants. Provides education/resources as needed.
Competencies:
ACCOUNTABILITY, ASSESSMENT- PATIENTS, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, KNOWLEDGE OF DISEASE PROCESS, MEDICATION ADMINISTRATION, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
Accredited Program: Medical Assistant (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: No prior work experience required. Other Information: Can be graduate of an accredited Medical Assistant or EMT program or have six (6) months of patient care experience.Additional Education Info: Six (6) months of patient care experience in lieu of graduate of an accredited Medical Assistant or EMT program.
Working Conditions and Physical Requirements:
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