Member Marketing Intern
Accolade

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

Compensation for this position is set at $22/hour.
This person will need to work hybrid from our Seattle, WA or Plymouth Meeting, PA office location two to three days per week.
Accolade's internship program runs June 9th-August 15th, 2025.

Role overview

As a Member Marketing Intern, you will gain comprehensive exposure to the various facets of our Member Engagement Marketing team, from strategic campaign planning and copywriting to program engagement, execution, and analysis. You will collaborate with subject matter experts to learn the intricacies of our day-to-day operations, familiarize yourself with the tools and applications we utilize, and partner cross-departmentally to drive ongoing campaign optimization.

A day in the life...

• Collaborate with team subject matter experts throughout various stages of the marketing workflow.
  
• Participate in and execute current-stage deliverables, ensuring high-quality and timely completion of tasks.
  
• Research and create content for member marketing campaigns, working with graphic designers and other stakeholders.
  
• Communicate project status updates regularly to facilitate cross-departmental alignment and transparency.
  
• Document processes, key learnings, and identify areas for improvement to enhance efficiency.
  
• Audit and optimize current marketing campaigns and processes.
  
• Access and analyze data to report on campaign performance and outcomes, contributing to actionable insights.
  

What we are looking for...

• Currently pursuing or has a Bachelor's degree in Marketing, Business, Sales, Communications, or a related field.
  
• Ability to come in person to our Plymouth Meeting, Pennsylvania office at least 3 times per week.
  
• Understanding of direct-to-member/consumer marketing strategies and best practices.
  
• A passion for improving individual health outcomes, access to care, and experience within the U.S. healthcare system.
  
• Quick learner with a proactive mindset and a strong desire to seek opportunities for process improvement.
  
• Excellent communication skills, with a keen attention to detail and a collaborative spirit.
  

Why join us?

• Hands-On Experience: Dive into real-world marketing projects, gaining practical skills that will enhance your resume and career prospects.
  

• Mentorship: Work closely with experienced marketing professionals who will guide you and provide valuable insights into the industry.
  

• Cross-Functional Collaboration: Engage with various departments, expanding your understanding of how integrated marketing strategies drive success.
  

• Innovative Environment: Contribute to campaigns aimed at transforming member health experiences, making a positive impact in a challenging healthcare landscape.
  

• Career Development: Take advantage of networking opportunities and professional growth resources to support your career aspirations.
  

Our people are the Heart of Accolade

Together,we are building a great and enduring businessthat truly makes an impact. At Accolade, we are committed to building aworkplace where all can grow and thrive.We do this by living our core values:

Member Obsessed

For everything we do, we ask ourselves: Is this going to make our member's life measurably better?

Be Fearless

We think differently. We do what's never been done. We are reinventing healthcare every step of the way.

Stronger Together

We honor the differences among one another and know that our unique perspectives drive us forward.

Genuine Care

We care deeply about the human beings we work with and serve. We have each other's back.

Embrace Reality

We bring the data, tell the truth, and trust each other.

Relentless Execution

We operate with a bias for action. Take initiative, move fast & have fun.

Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person. Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.

Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.

To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.

Accolade

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