Mental Health Worker (.01) - Community Crisis Center
Billings Clinic

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2022 Employee Benefits Guide.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Mental Health Worker (.01) - Community Crisis Center
COMMUNITY CRISIS CENTER (Billings Clinic Main Campus)
req8377

Shift: Day, Evenings, Nights, Weekends
Employment Status: Per Diem
Hours per Pay Period: 0.01 = per diem (Non-Exempt)
Starting Wage DOE: 17.00 - 21.25

The Mental Health Worker is responsible for following established policies and procedures, performs a variety of therapeutic activities as specified by the treatment program and the individual patient treatment plan.

Essential Job Functions

• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Utilizing a holistic approach performs basic nursing care and activities within scope and practice as directed by the licensed nurse to include the goal directed plan of care for the patient.
• Performs basic nursing care and treatments within scope of practice as directed by the licensed nurse to include, but not limited to, activities of daily living (ADLs), vital signs, intake and output measurements and patient observation as assigned.
• Ensures complete, accurate and timely entry into patient medical record as indicated by patient need and documentation guidelines, consistent with departmental policies and procedures.
• Adheres to Billings Clinic safety standards, policies and practices. Anticipates and identifies problems and safety issues and initiates appropriate action.
• Utilizes performance improvement principles to assess and improve the quality of patient/resident care. Supports the Magnet Model of quality nursing care.
• Maintains confidentiality within the treatment team and helps patients to understand confidentiality for themselves and others.
• Assists in managing crisis situations requiring control and restraint of patients. Utilizes crisis intervention techniques and judgment that demonstrates the ability to intervene in potentially explosive situations with patient in a manner that maintains patient dignity and patient and staff safety.
• Demonstrates collaborative, supportive, and caring behaviors in communication with patients, families, visitors, and interdisciplinary care team.
• Acts as a resource, role model and mentor. Responds to questions and assists with problem resolution.
• Performs clerical duties to maintain unit flow which may include paperwork coordination, supply ordering and daily quality checks.
• Utilizes electronic applications to support daily staff and patient workflow, which include, but are not limited to admissions and discharges, order entry and procedures coordination.
• Ability to effectively utilize phone systems. Answers telephone calls, responds to routine inquiries and relays other calls and messages promptly. Notifies appropriate personnel of requests.
• Performs other duties as assigned or needed to meet the needs of the department/organization.

Minimum Qualifications

Education

• High School or GED

Experience

• Preferred training or direct experience of at least two years in the mental health field with demonstrated ability and skills to work therapeutically with patients

Certifications and Licenses

• CPI (Crisis Prevention Institute) Certification within 60 days of hire
• Healthcare provider CRP certification at hire.

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.