Job Description
* A successful Infrastructure Network Engineer - Senior Level candidate will have:
o Detailed knowledge and skills needed for operating and maintaining infrastructure devices, to include Cisco, HP, and Dell routers and switches.
o A thorough knowledge of configuring VLANs, switch virtual interfaces (SVIs), layer 2 and 3 interfaces, routing protocols (such as OSPF, EIGRP, and BGP), and SNMPv3 between router/switches and SolarWinds.
o Knowledge of maintaining access control lists (ACL) to control network traffic and management access, configuring and troubleshooting AAA on network devices, and creating and troubleshoot GRE over IPSec Tunnels.
o Ability to respond to and resolve incidents and outages utilizing the EITSM Remedy Ticketing System, as well as, using network monitoring tools such as SolarWinds and Wireshark to monitor the network and troubleshoot issues as they arise.
o Understanding of performing and analyzing packet captures utilizing Wireshark.
o Understanding of the ITIL Change Management process to plan, create, implement, and following up on changes to the network.
o Understanding of troubleshoot network issues with customers utilizing common desktop tools such as Microsoft Teams and Outlook.
o Knowledge of Microsoft Visio to create and update network topologies.
* The ideal candidate will have:
o Strong leadership and mentorship skills.
o Excellent written and verbal communication skills.
o Outstanding troubleshooting skills for troubleshooting large enterprise networks.
o Knowledge to apply DISA Security Technical Implementation Guides' (STIG) requirements associated with network routers and switches.
o Knowledge of Cisco Identity Services Engine (ISE) to manage access control.
Key Tasks and Responsibilities From PWS/SOW
* Administering and managing infrastructure devices to include routers, switches, load balancers, and wireless local area network (WLAN) devices.
* Establishing standard rule sets and providing technical analysis, performance optimization, network utilization analysis and overall management of all network infrastructure.
* Identifying potential threats and managing resolution of security violations.
* Applying security measures to infrastructure devices.
* Responding to and resolving incident tickets and outages.
* Performing network improvement and clean-up.
* Maintaining and evaluating policies and procedures for systems and services.
* Operating and maintaining infrastructure devices to include routers, switches, load balancers, and WLAN devices.
* Auditing and logging all traffic flow using tools to ensure availability of services.
* Using Government-provided network monitoring tools to perform intrusion detection, identification, and internal/external IT threat analysis.
* Implementing vulnerability management to ensure security of systems IAW Government policies, applying security measures to infrastructure devices.
* Responding to and resolving change request actions.
* Creating and maintaining AS-IS documentation for network infrastructure devices.
* Responding to and resolving incident tickets and outages; accomplishing network maintenance and ASIs during the Government-prescribed maintenance windows and other time frames.
* Monitoring and employing hardware and software tools to enhance network security, ensure the confidentiality, integrity and availability of IT resources, and accomplish defensive cyberspace operations and information protection.
* Configuring and installing infrastructure devices to include routers, switches, and wireless LAN devices.
* Maintaining access control lists (ACL) to grant and restrict network access appropriately to users and processes per authorization rules.
* Installing hardware and software tools; applying security measures to infrastructure devices.
* Making changes, upgrades, and patches to infrastructure devices.
* Responding to, accomplishing, and documenting change request and incident ticket actions.
Education & Experience
* Requires a bachelor's degree or its equivalent, and 10+ years of related experience
* Experience with DoD Enterprise Network operations and procedures is desirable.
Certifications
* Required
* Security+, or other qualifying IAT II certification
* Cisco Certified Network Professional (CCNP) Enterprise
Security Clearance
* Secret
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
* The primary shift for this position is Days, Monday - Friday; however, this is a 24/7/365 mission and the ability to support other shifts may be required.
* Certification requirements are subject to change at the government's direction. If this occurs you will have 120 days to become compliant.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at
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