Network Engineer
Nextech

Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

Role:

The Network Engineer's role is to ensure the stable operation of the organization's voice and data networks. This includes designing, maintaining, supporting, and optimizing key functional areas, particularly WAN, WLAN, LAN, and VoIP in an enterprise environment. The Network Engineer is expected to have strong communication skills and requires a willingness to mentor others in both technical and soft-skill areas. This position is for a go-getter who wants to help determine the enterprise-wide standards and then to drive the standards and strategy.

Benefits:

• Paid Training & Ongoing Development - Invest in your career with fully paid initial and continuous training.
• Top-Tier Health Insurance - Choose from excellent options, including a FREE employee-only plan.
• Dental & Vision Coverage - Prioritize your overall health with added benefits.
• Supplemental Insurance Options - Access Accident, Critical Illness, Disability, and Supplemental Life coverage.
• FREE Life Insurance - Coverage equal to your annualized pay at no cost to you.
• 401(k) Retirement Plan - Secure your future with a 50% match on the first 6% of your contributions.
• Generous Time Off - Recharge with 7 paid holidays, and Paid Time Off (PTO).

Min CompensationUSD $73,000.00/Yr. Max CompensationUSD $99,000.00/Yr. Responsibilities

• Contributes to the design of short- and long-term strategic plans to ensure infrastructure capacity meets both current and future requirements, and leads the execution of those plans once approved
• Contributes to the development, implementation, and maintenance policies, procedures, and associated training plans for infrastructure administration and project management
• Collaborates with business units to develop IT strategies
• Conducts research and recommends voice and data products, services, protocols, and standards to support infrastructure procurement and development
• Deploys and maintains approved service level agreements (SLAs)
• Prepares RFPs, bid proposals, contracts, scope of work reports, and other infrastructure project documentation
• Negotiates with vendors, outsourcers, and contractors to secure infrastructure-specific products and services
• Manages the implementation of approved infrastructure projects
• Assists with planning and deploying infrastructure security measures
• Provides Tier 3 support for data network issues
• Coordinates with consultants and vendors for advanced troubleshooting and network services, including supplemental project staffing
• Manages daily network operations using performance monitors, packet sniffers, WAN optimization appliances, load balancers, and other tools
• Coordinates enterprise-wide firewall management and collaborates with the cybersecurity team on audits and security initiatives
• Creates and maintains network documentation, including configuration, mapping, processes, and service records
• Performs peer-review technical analysis as required
• Completes assigned tasks in a safe, accurate, thorough, and alert manner
• Upholds Company policies and procedures
• Works in a professional manner with managers, supervisors, coworkers, customers, and the public
• Other related job duties as assigned

Qualifications

• Contributes to the design of short- and long-term strategic plans to ensure infrastructure capacity meets both current and future requirements, and leads the execution of those plans once approved
• Contributes to the development, implementation, and maintenance policies, procedures, and associated training plans for infrastructure administration and project management
• Collaborates with business units to develop IT strategies
• Conducts research and recommends voice and data products, services, protocols, and standards to support infrastructure procurement and development
• Deploys and maintains approved service level agreements (SLAs)
• Prepares RFPs, bid proposals, contracts, scope of work reports, and other infrastructure project documentation
• Negotiates with vendors, outsourcers, and contractors to secure infrastructure-specific products and services
• Manages the implementation of approved infrastructure projects
• Assists with planning and deploying infrastructure security measures
• Provides Tier 3 support for data network issues
• Coordinates with consultants and vendors for advanced troubleshooting and network services, including supplemental project staffing
• Manages daily network operations using performance monitors, packet sniffers, WAN optimization appliances, load balancers, and other tools
• Coordinates enterprise-wide firewall management and collaborates with the cybersecurity team on audits and security initiatives
• Creates and maintains network documentation, including configuration, mapping, processes, and service records
• Performs peer-review technical analysis as required
• Completes assigned tasks in a safe, accurate, thorough, and alert manner
• Upholds Company policies and procedures
• Works in a professional manner with managers, supervisors, coworkers, customers, and the public
• Other related job duties as assigned

Required Knowledge, Skills, and Abilities:

• Understanding of centrally managed wireless technology is a plus
• Ability to serve in a leadership role in all assigned projects and subject matter areas
• Ability to make sound and logical judgments
• Demonstrated leadership and personnel/project management skills
• Good understanding of the organization's goals and objectives
• Strong interpersonal, written, and oral communication skills
• Ability to perform general mathematical calculations for the purpose of creating needs assessments, budgets, and so on
• Able to conduct research into issues and products as required
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
• Ability to present ideas in a user-friendly language
• Highly self-motivated and directed
• Proven analytical and problem-solving abilities
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Proficient in Microsoft Office including advanced skills in Excel (Pivot tables, Vlookup, Macros, If Statements, Formulas)
• Ability to coordinate, contribute to and work within a cross-functional team
• Ability to thrive in a dynamic and fast-paced environment
• Able to prioritize duties and manage multiple projects from start to finish with minimal supervision
• Must possess the ability to take initiative to complete assignments and job responsibilities with minimal supervision
• Exceptional attention to detail and excellent organizational skills

Education and Experience:

• BS/BA degree from a four-year accredited university or college in a technical discipline or demonstrated equivalent experience
• Cisco CCNA certification required
• Five+ years' experience with Cisco layer 2 and layer 3 switch configuration and administration as well as hands on Cisco IOS routing, switching, and VLAN / ACL experience
• Experience working in a US-based, team oriented, collaborative environment
• Previous experience in HVAC Industry or other service business preferred

Physical requirements:

• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing

Other requirements:

• May be required to use personal smartphone with a camera capable of reading a QR code for 2 factor authentication

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