Program Manager III
BC Forward

Program Manager III

BCforward is currently seeking a highly motivated Program Manager III for an remote opportunity!

Position Title: Program Manager III

Location: Remote

Anticipated Start Date: 01/05/2025

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12+ Months

Job Type: Contract (>=30 HRS WEEKLY)

Pay Range: $60 - $65

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Vendor Change Management Program Manager

• Global Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people's issues and are strong advocates for the client community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Global Operations is for you.
  
  

• The Vendor Change Management Team within Global Operations is a team whose mission is to enable client priorities through effective and customer-focused change management, providing strategic guidance and seamless partnership with stakeholders and vendors. We are looking for a Program Manager who will work with internal and external stakeholders, advising the best strategy for managing supply and demand changes.
  
  

RESPONSIBILITIES

• Coordinate planning and execution for multiple small to large-scale Vendor Change Management projects in support of our product and operations partners.
  
  

• Facilitate discussion and coordination among operational stakeholders across the company to manage all existing resources in the most effective way
  
  

• Communicate prioritization and trade-off operational decisions to the broader cross-functional team to drive consensus and ensure that those decisions are properly implemented
  
  

• Accountable for project progress, flagging when projects or deadlines are in jeopardy, while maintaining respectful relationships in difficult or stressful situations
  
  

• Manage Clients cross-functional operational efforts and advocate for our Vendor Partners, working with engineering, policy, training, and other operational teams to ensure the smooth rollout of changes
  
  

• Manage dynamic and growing requirements with limited guidance and prioritize competing needs with sound reasoning and creative solutions
  
  

• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with crossfunctional teams to optimize outcomes.
  
  

• Comfort with ambiguity
  
  

Education/Experience:

-Bachelor's degree in business administration or a related field

-PMI or PMP certification

Must-Have Skills:

• Comfort with some level of ambiguity
  
  

• Able to document process and ideally familiarity to the Client tools, clear written communication experience
  
  

• Operational in nature, process documentation experience needed. PMP certificate
  
  

Nice-to-have Skills:

• Problem solving
  
  

• Data experience
  
  

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 233406 when responding to this ad.

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Salary Details

This salary was provided in the Job Posting.

$80-$90

Hourly Salary

Job Snapshot

Employee Type
Contractor

Location
Menlo Park, CA (Onsite)

Job Type
Information Technology

Experience
Not Specified

Date Posted
12/16/2024

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