Revenue Operations Director
Simplus

Operations | Remote - US

Summary/Objective

We are seeking a Revenue Operations Director who is an ambitious self-starter with a track record of administrative and operational excellence. This person will manage all aspects of the sales operations and administration process, oversee operations personnel and provide system support to Sales and Marketing teams.

Reports to

President and Global Head of Simplus

Job Duties:

• Leading an Operations team (onshore and offshore) to support all aspects of Revenue Operations including Sales, Marketing, Delivery, and Finance
• Manage all aspects of sales operations and administration process including but not limited to sales data accuracy, analysis, and reporting
• Provide ad-hoc system support to Sales and Delivery
• Provide ad-hoc Pardot support and issue resolution to Marketing
• Oversee activities related to sales pipeline management, data and reporting, guiding process standardization, and providing operational support for Simplus's sales team
• Providing strategic advice based on data insights
• Prioritize and deliver requests for improvement of current workflows and processes
• Create and maintain sales compensation plan documentation, quota/target data and support the commission/bonus process in collaboration with Finance team
• Oversee adherence to internal compliance process dictated by the revenue integration with Infosys - ensuring that system data matches contracts, discrepancies are followed up in a timely fashion, and issues are resolved as required by the revenue integration team
• Build and maintain reports & dashboards requested by the leadership team

Required Education and Experience

1. Experience in a leadership role within business analytics or sales operations management in a technology company
2. Experience leading a small team
3. Strong documentation skills and confidence in assisting in the creation of statements of work, quickly and accurately
4. Ability to review and make recommendations on improvements to processes and ways of working
5. Reporting / Business Intelligence experience
6. Experience supporting with Sales technology, preferably Salesforce
7. Experience supporting with Marketing technology, preferably Pardot
8. Proven track record of taking complete ownership of internal systems to ensure data is reflected accurately and sales processes are streamlined from demand generation to deals closed

Behavioral Skills

1. Excellent organizational skills with high energy, attention to detail, ability to meet deadlines, and handle multiple competing priorities in a fast-paced environment
2. Proven ability to work both autonomously and in a team environment with a high degree of pro-activity
3. Ability to be creative and think strategically when it comes to understanding client requirements, problem solving and deal management
4. Excellent verbal and written communication skills
5. Skilled at asking probing questions to get to the real needs and requirements
6. Excellent analytical ability

Position Type/Expected Hours of Work

This is a full-time position from home (remotely) or in our SLC, Utah headquarters. Days and hours of work are Monday through Friday during normal business hours.

Travel

Minimal

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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