Systems Administrator
Roth Staffing Companies

Job Title: Systems Administrator
Job Location: San Diego, CA 92008
Job Schedule: M-F; 8am - 5 pm.
Job Type: Direct Hire; 100% Onsite
Salary Range: $75,000 - $80,000

SUMMARY

Systems Lead will provide first-line support to our employees. This position is responsible for providing IT support and assistance to all members of the company, ranging from troubleshooting/resolving user issues to upgrading PC hardware/software. The successful candidate will not only be a quick learner, but also show the ability to work as part of a team and feel equally confident in an unsupervised environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform Tier 1 and Tier 2 Level Support for Windows Desktops and Server issues.
• Perform Tier 1 and Tier 2 Level Support for the Apple Desktops and IOS Devices.
• Provide superior customer service; possess strong communication (verbal and written) and interpersonal skills in a dynamic customer centric environment.
• Maintain processes and procedures, while adhering to established company policies
• Configure and install systems hardware or software and maintain server and domain security requirements.
• Plan and schedule the installation of new or modified hardware, operating systems, and applications software
• Resolve hardware and software interface and interoperability problems.
• Maintain systems configuration and manage the installation and integration of system fixes, upgrades, and enhancements
• Maintains network user accounts and related system administrative functions for Microsoft/Mac environments.
• Performs routine hardware and software maintenance on network equipment including builds, break-fix, warranty, troubleshooting and change control.
• Manage and maintain all backup and recovery processes.
• Supports all escalations from the IT Helpdesk; provides after-hours and on-call support (as needed).
• Supports all escalations to repair Networking Hardware and Software.
• Monitors and troubleshoots server and network performance; utilizes toolsets to proactively manage performance and operations.
• Creates and maintains all documentation related to WAN and LAN Security.
• Installs and Maintains Anti-Virus Software solutions for Workstations, Laptops and Servers.
• Works with IT Department Team to analyze and resolve problems associated with technical issues and recommends solutions for changing needs.
• Performs analysis, acquisitions, installation, maintenance, and upgrades of Windows Servers and other network hardware platforms, operating systems and software.
• Ensures that all network-related procedures and policies are documented including diagrams, disaster recovery, and all network software license compliance information.
• Authors technical documentation using MS Visio, MS Word and MS PowerPoint.
• Other related duties as assigned.

• 3+ years' experience working in a high-availability network environment.
• Proficient knowledge of Microsoft Active Directory. Hands-on expertise in all areas of Network Administration including Windows OS, Enterprise Backup Solutions, Email, Anti-Virus Solutions, Spam, Intrusion Detection and VOIP.
• Proficient knowledge with Apple iMacs, MacBooks and IOS Devices.
• MCSE, CCNA, A+ Certification Preferred.

• Experienced in hands-on Network Administration.
• Experienced with RAIDs, SANs/NAS, High Availability, Backups and Disaster Recovery.
• Experienced in HP, Dell and Apple hardware platforms.
• Experienced in supporting sy