Technical Leader, Paper Testing
SGS North America Inc.

Appleton, Wisconsin


Company Description

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.


    Job Description

    Summary

    The Technical Leader is responsible for coordinating projects, multiple laboratory operational activities, and acts as the point of contact between operations and internal and external clients. Prepares test samples, readies equipment and conducts tests under the direction of laboratory supervisor and/or manager. Performs analysis of test results, as obtained by specific methodologies and techniques. Develops test methods as needed. Responsible for recording, reviewing, and reporting data.

    Job Functions
    • Coordinate execution of SGS testing and other services with local labs and global affiliates including sample processing
    • Performs job ticket review and monitors closing and invoicing of jobs folders
    • Maintain tracking spreadsheets and email correspondence
    • Coordinates projects and performs data collection
    • Provides support to all staff members of the department, including training where appropriate
    • Support Operations efforts with Sales, Technical and other departments
    • May communicate with clients regarding time performance or problems encountered in the particular analysis
    • Assists in calibration scheduling and other ISO 17025 related activities
    • Prepare specimens for use in testing, following standardized procedures
    • Tests and analyzes samples to determine performance properties as well as other characteristics
    • Uses and operates any equipment or test apparatus in the laboratory, with appropriate training
    • Assists in maintenance and troubleshooting of testing equipment
    • Read, comprehend and execute new test methods/standards capability added to the department operation
    • Sets up laboratory equipment and/or instrumentation required for the analysis of samples in accordance with TAPPI, NWSP, AATCC,
    • ASTM, FTC, CFR, ISO, and other procedures from state and local municipalities, client proprietary procedures, and other non-routine procedures
    • Assist in keeping inventory of laboratory chemicals and equipment necessary for the day-to-day functioning of the laboratory and in compiling a list of supplies to be ordered when needed
    • Periodic analysis of known standards and/or samples relative to various areas of testing are employed both as a means of method validation and analytical proficiency. The results of the analyses are recorded in the individual's training record
    • Other projects and tasks/duties may also be assigned
    • Provide administrative and special lab performance support as assigned for overall department management activities
    • Adheres to internal standards, policies, and procedures
    • Performs other duties as assigned

    Qualifications

    Education and Experience
    • Bachelor's Degree in a relevant SBU scientific field
    • 2-3 years' experience with physical testing and test method development.
    • Or equivalent education and experience
    Knowledge / Skills / Abilities
    • Ability to read and understand documents such as test procedures, literature references, safety rules, operation, and maintenance instructions, and manuals
    • Ability to write in a conventional, professional, and scientific manner in preparing routine reports and correspondence
    • Ability to speak effectively to customers or employees of the organization
    • Language Skills: Advanced written and spoken English
    • Mathematical Skills: Intermediate
    • Reasoning Skills/Abilities: Intermediate
    • Ability to work independently under general supervision
    • Ability to deal with problems involving a few concrete variables in standardized situations
    Licenses / Certifications
    • A valid and current Driver's license may be required if the role requires driving a company vehicle
    Computer Skills
    • Advanced proficiency in Microsoft Office Suite preferred, particularly Outlook, Excel, and Word
    Physical Demands Of The Job
    • Stand Constantly
    • Move or traverse Constantly
    • Sit Occasionally
    • Use hands Constantly
    • Reach with hands and arms Frequently
    • Climb or balance Occasionally
    • Stoop, kneel, crouch or crawl Occasionally
    • Talk/hear Frequently
    • Taste/Smell None
    • Lift/carry/push or pull Frequently

    Additional Information

    Benefits
    • Competitive salary.
    • Comprehensive health, dental, and vision insurance for full time employees.
    • Retirement savings plan.
    • Continuous professional development and training opportunities.
    • A dynamic, collaborative work environment.
    • Access to cutting-edge cryptographic technology and tools.
    Physical Demands of the Job
    • Stand: Occasionally
    • Move or traverse: Frequently
    • Sit: Constantly
    • Use hands: Constantly
    • Reach with hands and arms: Occasionally
    • Climb or balance: Occasionally
    • Stoop, kneel, crouch or crawl: Occasionally
    • Talk/hear: Constantly
    • Taste/Smell: Occasionally
    • Lift/carry/push or pull: Occasionally 30 lbs
    Additional information

    SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

    This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

    If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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