Training and Development Facilitator - Behavioral Health
Eskenazi Health

Division:Eskenazi Health

Sub-Division:SEMHC

Req ID:21409

Schedule:Full Time

Shift:Days

Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Centeroffers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.

FLSA Status

Exempt

Job Role Summary

The Training and Development Facilitator - Behavioral Health Professions, GF trains, coaches, and develops early career behavioral health professionals for Sandra Eskenazi Mental Health Center's ("SEMHC") behavioral health workforce and professional development program(s). This position also provides training and coaching to established SEMHC team members to ensure parity in knowledge and skill level to graduates of SEMHC's workforce and professional development programs(s). This position identifies and utilizes appropriate methods of instruction with an emphasis on adult learning techniques. In collaboration with the Program Coordinator - Behavioral Health Professions, this position develops, implements, and evaluates all SEMHC team member education.

Essential Functions and Responsibilities

• Collaborates with the Program Coordinator - Behavioral Health Professions to evaluate, develop, and grow workforce and professional development programs for SEMHC while proactively contributing to Eskenazi Health's mission of Advocate, Care, Teach, and Serve while modeling Eskenazi Health's values of Professionalism, Respect, Innovation, Development and Excellence
• Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) as well as the spirit of motivational interviewing
• Provides information, directs structured learning experiences, and manages group discussions and group processes
• Trains, coaches, and develops early career behavioral health professionals for Sandra Eskenazi Mental Health Center's ("SEMHC") behavioral health workforce and professional development program(s) for admitted students
• Trains and coaches established SEMHC team members to ensure parity in knowledge and skill level to graduates of SEMHC's workforce and professional development programs(s)
• Identifies and utilizes appropriate methods of instruction with an emphasis on adult learning techniques
• In collaboration with the Program Coordinator - Behavioral Health Professions, this position develops, implements, and evaluates all SEMHC team member education as well as ensures that SEMHC maintains fidelity to approved workforce development program(s) and associated trainings
• Under the supervision of the Program Coordinator - Behavioral Health Professions, formulates teaching outlines and determines instructional methods for the behavioral health workforce and professional development program(s)
• Trains SEMHC new employee orientation and continuing education offerings that ensures current team members have the knowledge and skills comparable to workforce development program graduates
• Assists with workforce development program student placements
• Identifies gaps in professional development for current team members according to program and role with special attention to special populations, public health trends as week as regulatory requirements and works with Program Coordinator - Behavioral Health Professions to close those gaps
• Assists with quality review and action planning to ensure training is well-developed, satisfies plans of correction as needed, is clearly trained, and is completed by students and team members by assigned deadlines
• Represents SEMHC workforce development program(s) at public speaking engagements and recruitment fairs
• Effectively manages resources to include time management, prioritizing workload, planning, and scheduling
• Demonstrates effective communication skills, instructional design, as well as oral, written, and electronic presentation skills
• In collaboration with the Program Coordinator - Behavioral Health Professions, ensures program outcomes are achieved.
• Designs teaching aids using the Mental Health First Aid training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
• Assesses community partners certified as Mental Health First Aid instructors to measure progress and to evaluate training effectiveness
• Assists with written reports and statistics on all training provided to community partners

Job Requirements

• Bachelor's degree in social work (BSW) with two (2) years' post-graduate experience required; master's degree in social work (MSW) with two (2) years' post graduate experience preferred
• Valid Indiana behavioral health and human services license required based on the highest level of education achieved as follows:
• BSW: Licensed Bachelor-Level Social Worker (LBSW) or Licensed Social Worker (LSW) required
• MSW: Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW) required
• For Peer Recovery Training Programs: Certified Supervisor of Peer Recovery - Clinical (CSPR-CL) required; if not certified at the time of hire, must meet eligibility criteria and obtain CSPR-CL certification within six (6) months of hire
• Experience with facilitating group training with five (5) to twenty-five (25) participants
• Proficient with Microsoft Office (Word, Excel, and PowerPoint)
• Valid Indiana driver's license that meets Eskenazi Health's driving policy requirements
  

Knowledge, Skills & Abilities

Knowledge

• Knowledge of pedagogy that best trains adult learners of various backgrounds, education, and experiences in a fast-paced, potentially high-stress environment
• Knowledge of mental health and/or substance use disorders
• Knowledge of common mental health and/or substance use practice in community settings
• Knowledge of evidenced-based stress management and wellness techniques and programs

Skills

• Strong interpersonal, relationship building, conflict resolution skills
• Excellent time management skills
• Excellent written and verbal skills
• Skilled in various information technology systems, including Microsoft Office Programs (Word, Excel, and PowerPoint)
• Skilled in developing lesson plans, teaching objectives, and competencies/assessments
• Teaching a variety of healthcare-based training modules
• Leading individuals in stress management techniques

Ability

• Ability to function independently, possesses strong decision-making, and problem-solving skills
• Ability to show flexibility in retooling learning programs and teaching style to accommodate needs of adult learners
• Ability to remain current with trends in workplace pedagogy, mental healthcare, addiction, and wellness
• Establish and maintain effective working relationships
• Ability to be both clear and concise in written and verbal communications
• Ability to work cooperatively in a multidisciplinary team
• Ability to adjust working hours to meet needs and deadlines
• Ability to work effectively with a variety of individuals and organizations while maintaining a positive attitude
• Ability to lift ten (10) to thirty (30) pounds
• Ability to conduct training sessions to groups ranging from five (5) up to twenty-five (25)

Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.

Nearest Major Market: Indianapolis

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