Training Specialist
Panduit

At Panduit, Our People Make the Difference. We're looking for individuals who share our passion for innovation, diversity and inclusion, and sustainability.

What You Will Do

As a Training Specialist, you will play a key role in driving the success of our organization by coordinating and delivering targeted Customer Experience training programs that align with our strategic business goals. You will develop engaging training materials and lead initiatives that address customer needs while ensuring continuous development across the Customer Experience team. In this role you will:

• Apply the ADDIE model to assess Customer Experience team needs, enhance knowledge, and develop assessments to validate learning.
• Identify training and development needs aligned with organizational goals.
• Standardize operations training using TWI methodology.
• Provide coaching to individuals and managers, including IDP recommendations.
• Lead new hire training and ongoing site-specific training.
• Develop personalized learning plans through the LMS based on job requirements and organizational needs.

• Ensure accuracy of training records and track program effectiveness.
• Coordinate and facilitate in person and virtual ongoing department specific training.

What You Will Bring

• Required Degree: Bachelor's Degree in Human Resources, Business Administration, or related field.
• Certificate: Training within Industry (TWI) Job Instruction Train the Trainer Certified (Level 1 Preferred).
• Required Experience: 1-4 years' writing training materials and teaching.
• Experience conducting training effectiveness analysis using Kirkpatrick's Four Level Evaluation Model preferred.
• eLearning development instructional design preferred.
• Highly proficient in Microsoft Office (Word, Excel and PowerPoint).
• Proficiency in Articulate or Captivate (or relevant e-Learning software) preferred.
• Excellent verbal and written communication skills.

What We Can Offer You

• Competitive Total Rewards Program with health and financial benefits.
• Flexible work options. This role will require you to be in the office 50% of the time (schedule based on manager's discretion).
• Generous vacation, sick days, holidays, and a volunteer day.
• 401K match and profit sharing.
• Multiple healthcare options.
• Parental leave.
• Growth and development opportunities.
• The expected annual base salary range for this role is $60,000 - $75,000. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, qualifications, as well as market and business considerations.

Join us in making meaningful connections. Apply online to be part of the Panduit team. We're an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all.

Applicants must be currently authorized to work in the United States on a full-time basis. Panduit will not sponsor applicants for work visas now or in the future.

Work Shift
Day (United States of America)

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