What you'll do at
Position Summary...
What you'll do...
This position is responsible for the management of labor standards within one or more store departments. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Responsible overseeing/ owning sets of areas in the store from a standards perspective. Manages and reviews the analysis of store processes by ensuring the accurate application and vision (simple, accurate and maintainable) of work measurement concepts (for example, pre- determined time and attendance, motion systems and time study); developing and ensuring execution of an approach across a variety of complex operations/industries; using statistical analysis methods to identify anomalies and develop an approach to address seamlessly within the overall program; leading the development and analysis of process change impact on facilities, equipment, and personnel activities. Demonstrates understanding and masters core IE principles.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Manages reviews utilizing quality control measures and provides feedback in order to ensure sustainability; ensures continuous development and adherence to an effective governance program; utilizes workforce management tools such as forecasting, scheduling, schedule management, real- time management, reporting, and analysis to achieve set service goals such as schedule adherence, schedule efficiency, utilization and productivity targets.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.
Drives insights and initiatives from baseline work content that deliver real cost benefit; compares existing processes to industry best practices and company standards; anticipates future needs of the business and develops solutions to revolutionize the way the industry operates today.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost- effectiveness; and participating in and supporting community outreach events.
Partners with Home office Customer Engagement team by supporting highly technical ticket resolution by delegating or investigating root causes of problems depicted by customers.
Supports Labor Allocation partner in the process of creating and defining expectations for time allocation, task occurrences, task to job code assignation and any expectations that can be collected from time onsite.
Reviews of any materials built such as data requests, study designs, analysis files, progress reports, method/process/cycle time reviews, interviews, idea logs, etc. Final checks/ Approves any results of engineering studies performed by Analysts and supports creations of engineered labor standards.
Supports any setting of new stores in the labor model and is responsible to notify/ follow up with Labor Allocation counter part to finalize configuration in Labor Model.
Leadership Expectations
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position
Talent Management : Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
Collaboration & Influence : Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Diversity, Equity & Inclusion : Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Strategic Thinking : Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
Customer Focus : Delivers expected business results while putting the customer first and consistently applying an omni- merchant mindset and the EDLP and EDLC business models to all plans.
Digital Transformation & Change : Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Curiosity & Courage : Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Servant Leadership : Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Culture Champion : Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's
Physical Activities
The following physical activities are necessary to perform one or more essential functions of this position.
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