Utilization Mgmt Coordinator
Mass General Brigham Healthcare at Home

Mass General Brigham Home Care, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Description

Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.

We value the uniqueness of our employees who are a reflection of the communities and patients that we serve. Our attractive and comprehensive benefits package is designed to meet the needs of our employees.

Qualifications
This position will be remoter after training in Massachusetts.

Job Summary
Collect and analyze data to recommend effective and efficient utilization of clinical staff that results in best patient clinical outcomes while maximizing the organization's financial position.

Key Activities
• Identify, collect, track, monitor, analyze, and present data using EPIC, Home Health Gold and other patient data sources.
• Compile and report data with appropriate managers and staff as assigned by team/geography
• Synthesize data into summary reports for presentation to clinical leaders for decision making.
• Work collaboratively with clinical, administrative, and management staff to obtain good clinical outcomes and financial results.
• Communicate effectively with others on team and within organization to achieve results.
• Implement activities that will result in effective and efficient service delivery utilization management for assigned patients and/or clinicians.

Qualifications and Experience
• Minimum 4 years administrative experience required
• Associates degree required, Bachelors preferred.
• Prior experience in data collection and analysis required, including the ability to present data in user friendly formats including electronic, hardcopy, and verbally.
• Medical terminology experience preferred
• Excellent customer service and interpersonal skills required
• Ability to work independently and persistently to accomplish results and defined goals.
• Outstanding written, verbal and electronic communications skills
• Advanced computer skills required. Minimum of 3 years of computer experience.
• Minimum 3 years of continually advancing experience with Excel and proven ability to learn new software applications
• Highly organized and detail-oriented skills required
• Ability to work with and maintain sensitive and confidential information
• Must be able to occasionally drive to various offices and other locations as needed.

EEO Statement
Mass General Brigham Home Care is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.